Simplify Work

Ideas that help you get work done easier so you can delight your customers.

How Public Transit Will Help Black Friday Shoppers

Nov 24, 2015|Transportation|

Here’s how two U.S. transit authorities have planned for the Black Friday onslaught of traffic.

Putting an End to the Customer Care No Man’s Land

Nov 23, 2015|Customer Focus|

Xerox survey points the way to customer care that works in an omnichannel world.

How Retailers Can Nail the Customer Experience

Nov 18, 2015|Business Process Outsourcing|

Automated video and data analytics helps retailers improve their in-store experience.

Xerox Recognized as a Military Friendly Employer

Nov 11, 2015|human resources|

G.I. Jobs Guide to Military Friendly Employers highlights Xerox’s commitment to military recruitment.

Is Personalization Cool? Or Not Cool?

Nov 9, 2015|Customer Focus|

Research on consumers’ view of data sharing shows a divide, but it’s not just an age thing.