Business Process Outsourcing

  • Xerox chairman and chief executive officer Ursula Burns. (Photo by Stuart Isett/Fortune Most Powerful Women)
    Permalink Xerox chairman and chief executive officer Ursula Burns. (Photo by Stuart Isett/Fortune Most Powerful Women)Gallery

    ‘There’s Gotta Be a Better Way’ and Other Useful Business Paradigms

‘There’s Gotta Be a Better Way’ and Other Useful Business Paradigms

By |Mar 26, 2014|

Xerox CEO Ursula Burns explains how Xerox is changing, and why we’re changing, in a free-wheeling Fortune.com interview.

Are Your Business Processes Working or Winning?

By |Feb 26, 2014|

Business processes can have a profound effect on your success.That’s how the winning companies get ahead. That’s why Xerox is hosting simple@work.

By John Ahlman, director of

The Benefits Of Outsourcing Finance And Accounting

By |Jul 22, 2013|

By Joe Mullich, freelance writer

Finance and accounting (F&A) was one of the first processes that companies outsourced, and the practice continues to boom: Ed Thomas, an

The Future Of Online Customer Support

By |Jun 14, 2013|

By James O’Brien, freelance writer

The days of horrible hold music may not be entirely gone, but they are on life-support if you ask customer support experts.

“Technology

Focusing on what you do best

By |Apr 2, 2012|

David Bywater, Chief Operating Officer, State Government, Xerox Services

We’re proud to tell people that Xerox provides services to more than 1,500 government agencies, but why do