Xerox CEO Ursula Burns explains how Xerox is changing, and why we’re changing, in a free-wheeling Fortune.com interview.
Business processes can have a profound effect on your success.That’s how the winning companies get ahead. That’s why Xerox is hosting simple@work.
By John Ahlman, director of
By Joe Mullich, freelance writer
Finance and accounting (F&A) was one of the first processes that companies outsourced, and the practice continues to boom: Ed Thomas, an
By James O’Brien, freelance writer
The days of horrible hold music may not be entirely gone, but they are on life-support if you ask customer support experts.
David Bywater, Chief Operating Officer, State Government, Xerox Services
We’re proud to tell people that Xerox provides services to more than 1,500 government agencies, but why do