‘The goal is not to be good at social media. The goal is to be good at business because of social media.’
By Giovanna Fabianno
After stints in
Many U.S. consumers are intimidated by jargon and technical data. Retail associates must translate the latest features into real-world benefits.
By Tim Deluca-Smith, vice president of marketing
By Jeff Hechemy, group president, Healthcare Payer and Pharmaceutical Services, Xerox
Have you picked up the phone lately to get information about your health insurance coverage? Chances