Simplify Work

Ideas that help you get work done easier so you can delight your customers.

Free water, but only if you protect it

Jul 1, 2016|Marketing Your Brand, Social Responsibility|

How does The Nature Conservancy help people understand where their water comes from?

  • Call Center
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    How one call center handles 2 million customer calls per month

How one call center handles 2 million customer calls per month

Jun 30, 2016|Business Process Outsourcing, Customer Focus|

Xerox transformed customer care into an omnichannel, always-on, customer experience powerhouse.

Building one of the world’s leading jazz festivals

Jun 28, 2016|Marketing Your Brand|

How our jazz festival grew and contributes millions annually to our local economy.

Advanced health risk assessments that work

Jun 23, 2016|Healthcare|

Medicaid programs challenged with high membership churn, accessing care and navigating complex programs.

What’s in a name?

Jun 16, 2016|Corporate|

John Kennedy, Xerox CMO, shares insight on the inspiration behind the Conduent name.